Retailer OS Docs

Appearance

Coupons & promotions ​

▶ Watch — a quick walkthrough of coupons & promotions

Run offers two ways: a coupon the customer enters, or an automatic promotion that applies on its own. Both work at POS and on your online store.

The Coupons & promotions screen

Create a coupon ​

  1. Open Coupons & promos and choose New.
  2. Set the code the customer will type.
  3. Choose the discount — a percentage or a fixed amount.
  4. Set any limits — start/end dates, usage caps, or which items it applies to.
  5. Save. Customers enter the code at checkout to redeem it.

Automatic promotions ​

An automatic promotion applies whenever its conditions are met — no code needed. For example, a percentage off a category, or a buy-X-get-Y deal. Define the trigger and the reward, and it runs in POS and online automatically.

Where discounts show up ​

Discounts appear on the cart and receipt, and their impact is visible in Reports so you can see what an offer actually did.

TIP

Give each coupon a memorable code and an end date. Time-boxed offers create urgency and are easy to measure.